How long does a Bose radio repair take?

A common repair takes about a week but can take up to 2 to 3 weeks depending on the issue.

What is the Bose radio warranty policy?

Bose provides only a Limited Warranty, which lasts between 1-5 years depending on the item purchased. The Limited warranty is free of charge and covers defective products and materials. However, it does not pertain to damages caused by the consumer.

How much does a typical Bose radio repair cost?

For most radio problems, we charge $150 plus shipping. Replacement remotes are $20.

How do I clean my Bose Wave CD player?

For Bose CD top loaders you can use a Q-tip with alcohol and gently touch the lens in circles and let it dry. Unfortunately for the Bose CD front loaders, you can't access the lens.

Can Bose radios be repaired?

Yes! But the repairs required are typically more complex than other radios due to the type of parts that need replacing. So it's advised that you use a service that specializes in Bose radio repairs.

Models We Repair

Click on your model number below for additional pictures for identification. Contact us if your model isn't listed below. A common model repair is $150 plus return shipping, but there are exceptions on some models. If your radio is a top-loader and requires a new laser, there will be an additional $58 charge. Replacement remotes are $20. For the Acoustic Wave Series (the tall ones), the repair is $250.

Wave Radios with CD

Bose Wave Radio model Wave Music System 4 — Bose Wave Music System 4

Bose Acoustic Wave Music System CD3000 — Acoustic Wave Music System CD3000

Bose Acoustic Wave Music System II — Acoustic Wave Music System II

Parts We Don't Fix

We Don't fix external speakers or headphones.
Reason: We focus on the main unit only.

We don't fix the 3-cd changer.
Reason: The brittle plasic mechanisms are not replacable.

Common Bose Radio Issues

Bose Wave Radio Model AWRCC1 opened — Bose Wave Radio model AWRCC1 Opened

Bose Wave radios are known for their high-quality sound and reliable performance, but like any electronic device, they can sometimes experience problems. Some of the most common issues that Bose Wave radio owners may encounter include:

Sound quality problems: If you are experiencing issues with the sound quality of your Bose Wave radio, such as distortion, crackling, or poor volume, it could be due to a problem with the radio's speakers or sound chip.

CD player issues: If you are having problems with your Bose Wave radio's CD player, such as CDs that won't play or skip, it could be due to a problem with the CD player itself or more commonly the main board.

Remote control issues: If you are having problems with your Bose Wave radio's remote control, it could be due to a problem with the remote itself or with the radio's control board.

Power issues: If your Bose Wave radio won't turn on or is experiencing problems with its power supply, it could be due to a problem with the radio's power cord, power adapter, or power board.

If you are experiencing any of these or other issues with your Bose Wave radio, our experienced technicians can help. We offer repair services for a wide range of Bose Radio models, including Wave radios, and we are committed to helping our customers get their Bose equipment back in working order as quickly as possible.